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Privacy Policy

Privacy Policy 

Last updated: 2025-11-23

 

At AI SMS EXPERT we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your information.

By using our website or subscribing to our services, you agree to this Privacy Policy.

 

1. What Information We Collect

We collect the following types of information when you visit our website, create an account, or use our services:

a) Personal Information

Information that identifies you as an individual, such as:

  • Full name

  • Email address

  • Billing address

  • Payment information (processed through a secure third-party provider)

  • Company or organization (if applicable)

b) Usage Data

We collect information about how you interact with our website and services, including:

  • Pages viewed

  • Time spent on the site

  • Features used (such as the GPT interface)

  • Device type, browser, and operating system

  • IP address and general location (e.g., city or region)

c) Content You Provide

If you enter content into the GPT (including aviation-related text), we may temporarily process it to improve performance, support functionality, or detect abuse. However, we do not use your data to train the AI or sell it to third parties.

 

2. How We Use Your Information

We use your information to:

  • Provide and manage your subscription and account

  • Operate, improve, and personalize the website and AI service

  • Process payments and send you billing notifications

  • Respond to your support requests or inquiries

  • Prevent fraud, abuse, or security issues

  • Comply with legal obligations

We do not sell your personal information to third parties.

 

3. Cookies and Tracking Technologies

We use cookies and similar tools to:

  • Remember your preferences

  • Help you stay logged in

  • Analyze site traffic and usage patterns

  • Improve site performance and user experience

You can control cookie settings in your browser. Disabling cookies may affect site functionality.

 

4. How We Share Your Information

We only share your personal data when necessary, and only with:

  • Payment processors (e.g., Stripe, PayPal) for billing

  • Service providers who help us operate the site (e.g., hosting, analytics)

  • Law enforcement or authorities, if legally required

We require all third parties to keep your information secure and confidential.

 

5. How We Protect Your Information

We use industry-standard security measures to protect your data, including:

  • SSL encryption

  • Secure servers

  • Access controls

However, no system is 100% secure. Please use strong passwords and keep your login details confidential.

 

6. Your Rights and Choices

You have the right to:

  • Access or update your personal information

  • Cancel your account and request deletion of your data

  • Opt out of marketing emails (click “unsubscribe” at the bottom of any email)

  • Request details about how your data is used

If you're a California resident, you may also have specific rights under the CCPA, including the right to know, delete, or opt out of the sale of your personal data. We honor all valid requests.

To make a request, contact us at [Insert Email Address].

 

7. Data Retention

We keep your information only as long as necessary to:

  • Provide the service

  • Meet legal, tax, or accounting requirements

  • Resolve disputes or enforce agreements

You can request deletion of your account and associated data at any time.

 

8. Children’s Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If we learn that a child has submitted data, we will delete it.

 

9. International Users

We are based in the United States. If you access our service from outside the U.S., you agree that your information may be transferred to and processed in the U.S., where data laws may differ from your home country.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify you through the website or by email. The latest version will always be posted here with the updated date.

 

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 des@smsexpert.ai
📍 AI SMS EXPERT

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